jenny rushton's Profile Page

I had the most unfortunate experience in the restaurant last night. I went there to cheer up my mum who's had a particularly difficult time lately. Within ten minutes of being sat down, she had her bag stolen from under her seat and was most distressed. Not only were the staff completely unhelpful and carried on serving, doing nothing to try to comfort her, but they also refused to return my £20 deposit, even though we hadn't yet ordered food due to the theft of her bag. The most unhelpful, uncaring and cold staff I have come into contact with. I'm sure if their mother had recently lost her husband and broken their arm, they'd want to know that somebody would show a tiny bit of compassion towards them when their belongings had been stolen. I've never written a review before but feel utterly disappointed in this establishment.